Privacy Policy
Last updated: 2026-02-09
This Privacy Policy explains how DX Labs Limited ("DX Labs", "we") handles personal information when you visit this website or contact us.
中文说明：本页用于公开说明我们如何处理个人信息，以及用户如何提交数据删除请求。
Scope
This policy applies to this public website, related inquiry channels, and support requests handled by DX Labs Limited.
Information we collect
- Information you provide (e.g., name, email, phone, message content).
- Basic technical logs (e.g., IP address, browser type, timestamps) for security and operations.
How we use information
- To respond to inquiries and provide support.
- To maintain the security and integrity of this website.
- To comply with legal obligations.
Legal basis
Where required by applicable law, we process personal data based on legitimate interests, contract performance, consent, or legal obligations.
Sharing and transfers
We do not sell personal information. We may share limited data with service providers acting on our behalf, or when required by law or regulatory process.
Retention
We retain inquiry records only as necessary for legitimate business purposes or legal compliance.
Your rights
Depending on your jurisdiction, you may request access, correction, deletion, or restriction of your personal data.
Account and data deletion requests
- Email admin@dx.pro with subject
Account Deletion Request. - Include your account identifier and verification information to prevent unauthorized deletion.
- We review requests and respond within 1-3 business days, and complete validated deletions within a reasonable time unless legal retention is required.
Children
Our services are not directed to children under the age required by local law without appropriate consent.
Policy updates
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date on this page.
Contact
DX Labs Limited
87-105 CHATHAM ROAD SOUTH, UNIT 1022A, BEVERLEY COMMERCIAL CENTER, Tsim Sha Tsui, Hong Kong Region, Hong Kong 999077
Phone: +852 63614191 · Email: admin@dx.pro